Helpful Information

security

Why Do Scammers Want Gift Cards?

FDIC A Bank Customer Guide to Cybersecurity

Privacy Notice

Account Information and Truth in Savings Brochure

Account Authentication & Online Banking

ATM Security

Mobile Banking

Online Banking Data Security and You

Risk Assessment & Layered Security

Texts, PopUps & Downloads

Here are a few basic steps you can take to be more cyber secure: 

  • Set strong passwords, and don’t share them with anyone.
  • Keep a clean machine—your operating system, browser, and other critical software are optimized by installing regular updates.
  • Maintain an open dialogue with your family, friends, and community about Internet safety.
  • Limit the amount of personal information you post online, and use privacy settings to avoid sharing information widely.
  • Be cautious about what you receive or read online—if it sounds too good to be true, it probably is

Department of Banking Consumer Notice

Chasewood Bank is charted under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Chasewood Bank should contact the Texas Department of Banking.

Chasewood Bank also engages in the business of selling checks as an agent for a company licensed under the laws of the State of Texas and subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning sale of checks activities should contact the Texas Department of Banking.

Consumer may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail Texas Department of Banking
2601 North Lamar Boulevard
Suite 300
Austin, Texas 78705-4294
Telephone Number 1-877-276-5554 (toll free)
Fax Number 1-512-475-1313
Email consumer.complaints@dob.texas.gov
Website Address http://www.dob.texas.gov/